A. Prices are as indicated on our Web site. All prices are in U.S. dollars.
B. Prices specified include no federal, state, local, use, occupation, foreign, or other tax.
C. The prices specified include our regular packaging only. Special packaging requested by the customer, including special protection for export shipment, shall be at the customer's expense, and the cost of such special packaging shall be in addition to the prices indicated on our Web site.

Net at the time of shipment (for credit card orders) or net in 30 days (with approved credit). A 1½% monthly service charge (18% a year) will be added to past-due accounts.

Most items are in stock or will ship within two weeks. We will notify customers with the expected ship date for items that will take longer than two weeks.

All material is shipped FOB shipping point. Parcels are normally shipped prepaid via UPS with the charges added to the invoice, but they can also be sent collect against the customer's account. Truck shipments are normally shipped collect, but they can also be shipped prepaid with the charges added to the invoice via our carrier of choice. A handling charge will be added to all invoices except for customer-pickup orders.

All shipments are insured for the standard amount provided by the carrier. Additional insurance may be purchased at the customer's expense.

MasterCard, Visa, and American Express credit cards are accepted. Customers with established credit may purchase for immediate processing of orders. Customers not previously established with us or suitably rated by D&B must apply for open-account status.

Our minimum order is $25.00. Orders received for less than $25.00 will be subject to a service charge to bring the total to $25.00.

Inspect all shipments at once, upon receipt. Customers must make all claims directly against the carrier where loss or damage occurs. No returned merchandise will be accepted unless accompanied by an RMA (return materials authorization) number and this RMA number plainly identified on the outside of the shipping container. Material returned without this RMA number will be refused by our receiving department. Contact the appropriate individual in our organization at 1-800-922-7533 or (815) 874-7891 for this RMA number before shipping any material. All returned shipments must be prepaid. The minimum restocking charge will be 25% for any material not found to be defective. Such merchandise must be in original condition and unused in order to qualify for credit. Built-to-order items may not qualify for any credit; however, they may be returned for modification, if needed, which may be at an additional cost. No returns for credit will be considered more than 30 days from the date of shipment.

All federal, state, and local taxes will be added to your order, where applicable.

Rockford Systems, LLC, warrants that this product will be free from defects in material and workmanship for a period of 12 months from the date of shipment thereof. ROCKFORD SYSTEMS LLC'S OBLIGATION UNDER THIS WARRANTY IS EXPRESSLY AND EXCLUSIVELY LIMITED to repairing or replacing such products that are returned to it within the warranty period with shipping charges prepaid and which will be disclosed as defective upon examination by Rockford Systems, LLC This warranty will not apply to any product, which will have been subject to misuse, negligence, accident, restriction, and use not in accordance with Rockford Systems, LLC's instructions or which will have been altered or repaired by persons other than the authorized agent or employees of Rockford Systems, LLC Rockford Systems, LLC's warranties as to any component part is expressly limited to that of the manufacturer of the component part.

The foregoing warranty is made in lieu of all other warranties, expressed or implied, and of all other liabilities and obligations on the part of Rockford Systems, LLC, including any liability for negligence, strict liability, or otherwise, and any implied warranty of merchantability or fitness for a particular purpose is expressly disclaimed.

Under no circumstances, including any claim of negligence, strict liability or otherwise, shall Rockford Systems, LLC, be liable for any incidental or consequential damages, or any loss or damage resulting from a defect in the product of Rockford Systems, LLC.

The products and photos on this site are carefully checked for accuracy; however some cosmetic differences may occur.